UK Dataserv trade in users

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has used the apple reuse & recycling programme?

got quote of £300 iphone 5s, sent them on 22nd of september, signed on 23rd of september , i've heard nothing since. reference number doesn't work on website. i've sent emails every email address can find them , used contact form. i've called twice don't have access , promise call back, guess what, no 1 does.

they've got £300 of property , don't have courtesy acknowledge receipt, let alone make sort of suggestion might give me money.

has had dealings them? ever reply? ever pay out? i'm sure things busy new iphone release it's getting bit now.

if can help.
 

surprised haven't had reply yet.

got quote iphone 5 (64gb, unlocked, black) on launch day of iphone 6 £220. given £55 more nearest competition, decided go it.

sent away on monday 22nd september. seem quite strict honouring quote unless it's received within 5 days. pre-paid shipping label 48 hour royal mail delivery service, when came thursday , status wasn't updated, did digging online number call.

@ point, wished had done before sent phone away. not single positive review regarding dataserv. negative.

anyways... found number call (00800 8765 00 02) , spoke somebody. advised process is: items sent central uk location, sent on germany assessment/testing. asked guy spoke if @ least confirm if phone made uk location. took number never called me back.

wasn't until last saturday (4th october) received communication via email phone had been received , ready take bank details. went on site , did this, , status has been sitting @ "awaiting credit note" since. no indication whether or not phone had been tested or met grade regarding original quote of yet.

i've read of few reviews find online, can bit sneaky regarding assessments. iphone 5 sent them in immaculate condition, i'll extremely surprised if offered below quote given.

though i've not completed process yet, i'd advise people not use service. communication horrible. can't believe partnered apple.
 


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