Reset factory settings - how???


probably basic enquiry solution escaping me.

have 2011 27" imac running incredibly slowly.

have time capsule attached backing should.

want restore imac factory settings , put on photos , documents want.

tried while think put old material on.

can patience please step me through process.

secondly, when did attempt @ factory reset last time found lost word, excel , powerpoint. have them now. advice on how retain these too.

patience appreciated
 

did office applications download or cd/dvd?

restore factory settings restart computer , hold command r launch internet recovery.

click disk utility

, click macintosh hd , select erase

close out of disk utility , select install os x

let restore process take place...you can set-up new account , when logged os x can browse time machine back-ups , restore photos , wanted documents, click time machine icon , select browse other back-ups.
 


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