Is there any validity to this negative feedback about my Mac IIsi?

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hi,
sold mac iisi online. prior shipping it, had computer running effortlessly , tested majority of applications. when buyer received it, left negative feedback saying mac out of service , later reported 2 of integrated circuits unsoldered. never replied when asked if machine turned on. question is, possible have computer & running these circuits being unsoldered? possible may have disconnected in transit?
 



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