Answering a 2nd Call

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i been having problem of iphones going 3s current 5s. either i'm doing wrong or don't understand directions.

when on call , second call comes in, 90% of time end (hang-up) current call , have second call ring through. doesn't if i'm given option. not want both phone calls, no need hold first call, , not want send second call voicemail. when choose option ending current call, doesn't seem let second call go through. missing here

thanks,

steven
 

what carrier
 


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