Lacie Bigger Disk Extreme only showing 500gb instead of 2 TB

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hi everyone!

got 2tb biggerdisk extreme triple interface used, use on firewire 800 mac. first couple of days had usb 2.0 cable , drive worked fine 2tb of total storage. today got firewire 800 9-pin cable, , tried plug in. first, couldn't understand why device wasn't showing, , in disk utility apparently showed total capacity of 500 gb, , wasn't formatted.

tried format it, still 500gb of capacity, , when connecting windows pc on firewire, showed 500gb well.

when again tried connect usb, "old" drive 2 tb showed up, , partition table made then.

it's if im connecting computer 2 different drives when connecting through firewire or usb. tried update firmware, "lacie update tool os x" think program works old drive, application powerpc only, doesn't work either.

i've run out of ideas on - who's had similar issues before, or has more ideas?
 

are sure have 2tb version?

device put 2 separate drives in enclosure sets them in raid 0 make 1 large drive.

if install 2 500gb drives set them in raid 0, system see device 1 1tb drive, , suspect have.

i'm thinking raid 0 setup reason not showing under fw , seeing 1 of 500gb drives? i'm wondering if "broke" raid setup reformatting , may need reconfigure it.
 


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